1 min read

How DevGrid Transforms Leadership in Technology Operations

By Duncan Mapes

In conversations with prospective customers, one theme comes up again and again: the challenge of managing a technology organization without real-time access to meaningful data.

One discussion stands out. A CIO at a digital bank told me plainly: "I want to be eyes on, so I can be hands off." That sentence captures the core tension that every technology leader faces.

The Information Problem

Leaders need consistent performance data. But obtaining that information without efficient systems creates uncertainty and disruption.

Imagine a CIO asks their Application Manager for velocity metrics. It seems like a simple request. But behind the scenes, it triggers a cascade of internal activity, gathering teams, collecting data from multiple tools, reviewing metrics for accuracy, and preparing presentations. By the time the information reaches the CIO, it is often delayed, filtered, and has consumed significant engineering hours that could have been spent building product.

The fundamental dilemma: leaders either lack the data they need, or they disrupt their teams to get it.

EngOps: Eyes On, Hands Off

DevGrid's approach, what we call EngOps, automates data collection across the tools engineering teams already use. Source control, CI/CD pipelines, observability platforms, cloud infrastructure, project management tools: DevGrid connects to all of them and synthesizes the data into actionable insights.

This means leaders get passive access to the metrics that matter:

  • Deployment velocity across teams and applications
  • Change failure rates correlated with specific deployments
  • Resource utilization and team capacity
  • Technology adoption and skills alignment
  • Automated alerts when anomalies surface

No more all-hands data collection exercises. No more waiting weeks for a quarterly review deck. The data is always there, always current, and always in context.

Start Your EngOps Transformation

If your organization faces similar challenges, leaders who need data but do not want to disrupt teams to get it, we would love to show you what DevGrid can do. Request a demo and see how EngOps transforms technology leadership.